Key Responsibilities:
- Research and constantly source for interesting product packages to meet consumer demands
- Design flexible tour packages, excursions, safaris, and other related services in regard to tours to meet the needs of different clients
- Translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program
- Responding to enquiries regarding hotels & safaris within 24 hours
- Undertaking regular check on the company website and other social media platforms to ensure it is up to date and running smoothly
- Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
- Creating contact with hotels, car hire and other service providers for best competitive contract rates.
- Making follow-ups on tour quotations
- Arranging to see vehicles (and if possible be accompanied by customer reps) before the start of service to ensure quality and minimize customer complain
- Ensuring that tours quotations are competitive (ensure inclusions, exclusions, as well as terms & conditions of a quotation, should be highlighted to reduce disputes with clients)
- Assists in developing marketing strategies to promote the company and boost company sales
Qualifications
- Certificate or Diploma or Degree in Tour operations or tourism management or related field
- Must have at least 3 years’ experience as a tour consultant
- Ability to use various tours/hotel booking systems
- Extensive knowledge of Microsoft Office Apps
- Excellent planning and organizational skills
- Self-motivated, Confident, and outgoing personality
- A Team player with good interpersonal and communication skills
- Excellent networking and prospecting skills
If you are up to the challenge, and possess the necessary qualification and experience; please send your CV only to info@venusoaksafaris.com